As well as providing our usual friendly greeting, customers will also notice a few changes around the dealership as we have introduced some new measures to meet all government guidelines on social distancing and sanitation.
There will be an appointment booking process in place to help limit the number of people in the showroom at any one time and we ask that all customers only visit our dealership with a pre-booked appointment. This is for your safety and the safety of others.
On arrival there will be hand sanitisers, social distancing markers and where appropriate a touch free environment to ensure a safe visit.
All surfaces, keys and cars will be cleaned regularly to ensure customers are in a safe and sanitised environment and all test drives will be unaccompanied.
We will still be able to offer a full range of traditional face to face appointments as we have installed protective screens at all customer facing desks to ensure maximum protection for our staff and customers. Alternatively we can facilitate contactless options for Sales and Service customers.
We continue to offer unaccompanied test drives from our premises or if you prefer you can now purchase your next vehicle from the comfort of your own home using our new Click & Collect online buying service.
Other measures we have taken include:
We look forward to seeing you soon....
If you require a service or MOT on your vehicle we are now taking bookings for June 8th onward. Please fill out an online enquiry here and our service representative will be in touch as soon as possible.
We now offer a Buy Online feature allowing you the option to reserve or purchase your next car from the comfort of your own home.
However, please note that in line with Government guidelines our dealerships are temporarily closed and collection of any online purchases from our dealerships will be arranged once we have reopened and it is safe to do so.
We understand that at these uncertain times many of our customers are nearing the end of their current finance agreements or may have questions regarding their ongoing agreements. The following link to Fords FAQ page has a number of support solutions available to help both new and existing customers.
Following the announcement from the UK government, we have now closed our dealerships until further notice. During this period we will be operating with a core team of digital advisors who will endeavour to answer any questions that you may have via live chat, social media and our online contact request form. We will be sure to keep our website and social media channels updated during this period of closure and we look forward to welcoming you when we reopen.
Ford urgent enquires please email us at email@example.com
Please bear with us while we answer enquiries as quickly as possible.
Thank You and stay safe.