We are delighted to announce that Clevedon Garages will re-open for business from Monday June 1st.

As well as providing our usual friendly greeting, customers will also notice a few changes around the dealership as we have introduced some new measures to meet all government guidelines on social distancing and sanitation.

There will be an appointment booking process in place to help limit the number of people in the showroom at any one time and we ask that all customers only visit our dealership with a pre-booked appointment. This is for your safety and the safety of others.

On arrival there will be hand sanitisers, social distancing markers and where appropriate a touch free environment to ensure a safe visit.

All surfaces, keys and cars will be cleaned regularly to ensure customers are in a safe and sanitised environment and all test drives will be unaccompanied.

We will still be able to offer a full range of traditional face to face appointments as we have installed protective screens at all customer facing desks to ensure maximum protection for our staff and customers. Alternatively we can facilitate contactless options for Sales and Service customers.

We continue to offer unaccompanied test drives from our premises or if you prefer you can now purchase your next vehicle from the comfort of your own home using our new Click & Collect online buying service.

Other measures we have taken include:

  • Our showroom has been deep cleaned prior to re-opening and all work areas, door handles, etc are regularly cleaned
  • Every desk area is thoroughly wiped down between every visit
  • When entering the dealership you will be able to use the sanitiser station where we are also offering the use of gloves and sanitiser.
  • We have marked out 2 metre social distancing areas and we have removed some vehicles to create more space in the showroom.
  • If you have an appointment with our Aftersales or Sales Advisor you will find that we have put up protective screens and sanitiser is also available on all desks and at convenient locations around the premises.
  • Keys are now exchanged using clear bags
  • Where possible, we have also set up one-way systems with one door in and one door out - these will be clearly marked out
  • Unfortunately, we are unable to offer complimentary drink.
  • We accept Apple Pay and Google Pay, however we no longer accept cash payments.
  • New safety posters have been put up throughout our sites as reminders of how to keep safe
  • Every purchased vehicle is handled with the utmost care - we always fully valet every vehicle purchased, sanitising every 'touch' area before handing it over to you
  • Behind the scenes our technicians also work at a safe distance from each other and all normal 'touch' areas in every service vehicle are wiped down before your vehicle is returned to you.
  • We also continue to offer unaccompanied test drives in all our vehicles.

We look forward to seeing you soon....

COVID-19 Updates

Service Bookings Now Available

If you require a service or MOT on your vehicle we are now taking bookings for June 8th onward. Please fill out an online enquiry here and our service representative will be in touch as soon as possible.

Updated 18/05/2020


Important Buying Online Information

We now offer a Buy Online feature allowing you the option to reserve or purchase your next car from the comfort of your own home.

However, please note that in line with Government guidelines our dealerships are temporarily closed and collection of any online purchases from our dealerships will be arranged once we have reopened and it is safe to do so.

Updated 22/04/2020


Finance FAQ's

We understand that at these uncertain times many of our customers are nearing the end of their current finance agreements or may have questions regarding their ongoing agreements. The following link to Fords FAQ page has a number of support solutions available to help both new and existing customers.

https://www.ford.co.uk/useful-information/covid-19

Updated 14/04/2020


We are temporarily closed

Following the announcement from the UK government, we have now closed our dealerships until further notice. During this period we will be operating with a core team of digital advisors who will endeavour to answer any questions that you may have via live chat, social media and our online contact request form. We will be sure to keep our website and social media channels updated during this period of closure and we look forward to welcoming you when we reopen.

Ford urgent enquires please email us at customersupport@clevedong.co.uk

Please bear with us while we answer enquiries as quickly as possible.

Thank You and stay safe.

Updated 23/3/20