Now you and your car can really connect

The New FordPass Connect* modem and FordPass app enables you to interact with your car like never before. That’s because a range of connected services in your vehicle, and on your smartphone, work together to keep you effortlessly connected on every journey.​


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FordPass. The app that heightens your experience.

Find parking and fuel more easily with a SYNC®Connect-enabled vehicle! Control your Ford remotely and get from A to B better.

You’ll soon be able to think of FordPass as your personal journey assistant. Whether you own a Ford car, or a vehicle made by another manufacturer, or you live in the city and don’t own a car, FordPass will help you find smarter ways to move. The way the world moves is changing. Join us and help shape the way you move tomorrow.

When it comes to driving, parking and servicing your car, FordPass is the smarter way. Make your every move smarter without switching from app to app. FordPass takes what you used to do with multiple apps and does it in one. You can:

  • Check your fuel levels, mileage and oil level
  • Book your service and MOT online
  • Hire a van through Hertz
  • Know where you've parked
  • Receive health alerts and updates about your vehicle
  • Read guides for your car and benefit from friendly support
  • Make a payment or request your settlement figure
  • Contact roadside assistance through the app
  • Use the two-year Live Traffic subscription for vehicles equipped with SYNC 3 and satellite navigation (connects via your phone)
  • Find your local Ford dealer
  • Find and navigate to your nearest fuel station or car park
  • Be alerted when your car's alarm is going off
  • See information about your warranty coverage

This is just the beginning. More features are already in the works, such as Carsharing, booking your parking in advance, and paying through FordPass.

FordPass Activate Modem Guide   

FordPass Connect

FordPass Connect is slightly different - it's an integrated modem with a sim card that connects the car to the internet. Software updates happen over-the-air automatically, allowing you to access the very latest features such as a Wi-Fi hotspot for up to 10 devices.

You can use FordPass and FordPass Connect together to get the most out of your experience, even allowing you to remotely start your car (on automatic Focus models). The Focus is the first car to benefit from this technology, but Ford will soon roll it out across more of the range.

    FordPass Connect: Additional Features

    • ​​Live Traffic - through the modem instead of through your phone. Dynamically reroutes you to avoid congestion
    • Wi-Fi hotspot - after a trial period, additional bundles can be bought from Vodafone
    • Remotely start your vehicle to cool it down in summer or warm it up in winter
    • Check your tyre pressures, oil level, fuel range, vehicle location and more

    • Remotely lock and unlock your vehicle from anywhere
    • eCall - emergency services are automatically contacted in the event of an accident. A manual option is useful if you witness an incident
    • More features coming soon

    Up-to-date traffic information

    Live Traffic†† enhances your SYNC 3 Navigation system by delivering real-time traffic updates every 30 seconds. This is our most accurate and up-to-date navigation system ever, and includes traffic information for all roads, rather than just the major roads. The technology then adjusts your recommended route based on the traffic conditions, helping you to arrive more relaxed and on time. Live Traffic is complementary with FordPass Connect for the first two years.­

    Effortless connectivity

    With an in-car Wi-Fi hotspot offering speeds of up to 4G LTE‡‡, you don’t need to use your smartphone’s valuable data allowance to stay online. You can effortlessly connect a maximum of ten devices to the hotspot, load your favourite streaming services, and make those long journeys feel a lot shorter for any passengers or children travelling in your car. FordPass Connect comes with 3 months or 3GB of complementary data. Afterwards you can buy data bundles for a day, a month, or even a year from Vodafone. See their website for details.

    Added peace of mind

    Launching on the All-New Ford Focus, eCall** is a potentially life-saving feature that’s designed to reduce the time between a serious accident occurring and assistance being provided by the emergency services. In the unlikely event of an accident, FordPass Connect can automatically place an eCall to the emergency services and provide them with your vehicle’s location. You can also press an SOS button in your car to contact the emergency services directly if you witness an accident or require emergency assistance.


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    Connect to a range of remote features with the FordPass app

    FordPass Connect becomes even more powerful when it’s paired with your smartphone via the FordPass app. Once connected, you can take advantage of a host of innovative new features.


    Ford Pass for Apple   Ford Pass Android


    Start your engine from anywhere

    In vehicles with an automatic transmission, you can now use your phone to start your car’s engine from the comfort of your home, office, or anywhere else. This helps you make sure your car is de-iced, warm and ready to go when you are. This feature automatically locks the doors while the engine is on, and the vehicle still requires your key before it can be driven. So don’t worry – your car will stay safe.

    Remote locking and unlocking

    Using the FordPass app, you can now lock and unlock your vehicle remotely. This simple feature means there’s no need to rush back to your vehicle when you can’t remember if you locked the doors. And if you want to let a friend or family member access your vehicle, but you can’t meet them in person, then you can unlock the doors with a tap of the app.

    Never forget where you parked again

    Find your way back to your car when you park in an unfamiliar place, or if you simply can’t remember where you left it. A map in the FordPass app shows your car’s exact location.


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    Remote Vehicle Monitoring

    Make sure your car is ready for the road ahead

    With the Vehicle Status feature you can check your car’s fuel level, tyre pressure and mileage before you actually get behind the wheel. Simply check the FordPass app to give you the confidence that your car’s ready for its next journey.

    Vehicle Health Alerts

    Receive Vehicle Health Alerts directly to your smartphone. Amongst a range of useful notifications, the app can tell you when to change your oil, when a lightbulb’s failed, or whether your engine’s overheating. The alert will tell you the exact issue and even give you a recommended course of action. Additionally, you can call Roadside Assistance or schedule an online appointment with your preferred Ford Dealer, all within the app.

    Imagery and information shown throughout this website may not reflect latest UK specifications, colours may vary, options and/or accessories may be featured at additional cost and locations and vehicles used may be outside of the UK.

    Ford policy is one of continuous product development. The right is reserved to change specifications, colours of the models and items illustrated and described on this website at any time.

    • [†]For Passenger Vehicles: This is the manufacturer's Recommended 'On the Road' price for the model shown. It includes delivery to Dealer, 12 months Government Vehicle Excise Duty, Government First Registration Fee, cost of number plates (estimated) and VAT (at 20%) but excludes any available retail Customer Saving.
    • [‡]This is the Basic Recommended Retail price excluding VAT, any available Customer Saving, and ‘On the Road’ costs such as delivery to Dealer, 12 months Government Vehicle Excise Duty, Government First Registration Fee and cost of number plates.
    • [*]FordPass Connect is an optional extra. The on-board modem will be connected at the time of vehicle delivery. You may choose to opt in/opt out of certain data sharing. The technology will be made available in selected markets in 2018, with the remaining markets following through 2019.
    • [††]Live Traffic access is complimentary for the first 2 years following the purchase of a new Ford featuring SYNC 3 with navigation; thereafter a licence fee is payable.
    • [‡‡]Wi-Fi Hotspot (up to 4G) includes complimentary wireless data trial that begins at time of activation and expires at the end of 3 months or when 3GB of data is used, whichever comes first. Afterwards a subscription to Vodafone is required, refer to their website for detail of their data packages. To take advantage of the built-in Wi-Fi hotspot capability, a 2018 Ford vehicle must come with the appropriate hardware, and a data plan is required. Data coverage and service is not available everywhere and terms of your data plan, including applicable message and data rates, may apply.
    • [**]eCall is a European Commission initiative which mandates an in-vehicle system that calls emergency services if an automatic eCall event is activated by detection of a serious road accident, or if a manual eCall is triggered by a vehicle occupant. Available on new Ford Focus only.